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Privacy Policy

Updated on 20th Apr, 2024

RecoBee (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by RecoBee. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, RecoBee. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage,use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to RecoBee, India that is responsible for your information under this Privacy Policy.

Country: where RecoBee or the owners/founders of RecoBee are based, in this case is India

Customer: refers to the company, organization or person that signs up to use the RecoBee Service to manage the relationships with your consumers or service users.

Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit RecoBee and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address.These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personnel: refers to those individuals who are employed by RecoBee or are under contract to perform a service on behalf of one of the parties

Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: refers to the service provided by RecoBee as described in the relative terms (if available) and on this platform.

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: RecoBee’s site, which can be accessed via this URL:

You: a person or entity that is registered with RecoBee to use the Services.

Information We Collect

There are three basic categories of information we collect:

  • Information you provide.
  • Information we get when you use our services
  • Information we get from third parties.

Here’s a little more detail on each of these categories.

Information You Provide

When you interact with our ecosystem and use our services, we collect information that you provide to us. For example, most of our services require you to set up an account, so we need to collect a few important details about you, such as your name, username, email address, phone number. We may also ask you to provide us with some additional information that may be publicly visible on our services, such as user preferences.

Of course, you’ll also provide us whatever information you send through our services, such as your movies and shows recommendations, your watchlist and your seen list. Keep in mind that the users who view your recommendations, and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to Recobee as well: Don’t send messages or share content that you wouldn’t want someone to save or share.

When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.

Information We Get When You Use Our Services

  • Usage Information. We collect information about your activity through our services. For example, we may collect information about:
    • how you interact with our services, such as which movies and shows you are recommending, movies and shows you are adding to your watchlist, movies and shows you are sharing with your friends and followers, your comments and interactions.
  • Content Information. We collect content you create on our services, such as movies and shows’ review comments.
  • Device Information. We collect information from and about the devices you use. For example, we collect:
    • information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
    • information from device sensors, such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and
    • information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address, and signal strength.
  • Device Phonebook. Because RecoBee is all about communicating with friends, we may—with your permission—collect information from your device’s phonebook. Information we collect from your device phone book is your contact's name, email addresses and phone numbers. We use this information to find friends and which helps us improve your experience and to give you better recommendations. Please note, we don’t store this information on our servers.
  • Contact info from Google signin: This is considered sensitive data and is used for finding your connections on RecoBee to improve your experience. Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
  • Information Collected by Cookies and Other Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. For example, we may use information collected on other websites to show you more relevant ads. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. To learn more about how to manage cookies in your web browser, please visit http://www.allaboutcookies.org/manage-cookies/
  • Log Information. We also collect log information when you use our website, such as:
    • details about how you’ve used our services;
    • device information, such as your web browser type and language;
    • access times;
    • pages viewed;
    • IP address;
    • identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and
    • pages you visited before or after navigating to our website/app.
  • Shared Contacts for Gmail®:
    • Your Google contacts: (Read Only): Used to identify your contacts on RecoBee and connect with you. We would reserve the right to show details of these contacts to you to enable you to invite them on RecoBee.
    • Your Google User Info (Read Only) : Used to authenticate you when you log to the application and to display your user profile.
    • MAPI for Gmail® :
      • Your Google User Info (Read Only) : Used to authenticate you when you log to the application.
      • Google accounts: Used to identify your contacts on RecoBee and connect with you. We would reserve the right to show details of these contacts to you to enable you to invite them on RecoBee.
    • We respect your privacy and treat your Shared Contacts from Gmail® with utmost care. The data we receive from Google APIs is used solely to provide and improve our services to you. We adhere to Google API Services User Data Policy, including the Limited Use requirements, which means your data is never used for advertising or transferred to other apps without your explicit consent. You can read more about these policies here.

Information We Collect from Third Parties

We may collect information about you from other users, our affiliates, and third parties. Here are a few examples:

  • develop, operate, improve, deliver, maintain, and protect our products and services.
  • send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
  • monitor and analyze trends and usage.
  • personalize our services by, among other things, suggesting friends, profile information, or customizing the content we show you, including ads.
  • contextualize your experience by, among other things, tagging your stories content using your precise location information (if you’ve given us permission to collect that information) and applying other labels based on the content.
  • provide and improve our advertising services, ad targeting, and ad measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services.
  • enhance the safety and security of our products and services.
  • verify your identity and prevent fraud or other unauthorized or illegal activity.
  • use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
  • enforce our Terms of Service and other usage policies and comply with legal requirements.